FAQ

 

How much does it cost?

Prices start from $1500 plus GST per month. This gets you a full-time team member. A start-up cost of $2000 plus GST also provides a laptop, second screen, and initial training.

How is OSNZ different?

We are based in New Zealand with a huge office back in India.We can hire staff in any domain for you without you spending any time on the process. You can sit back and relax while we hire someone good for you. You have no risk of dealing with someone strange as we are the face of OSNZ and are fully accountable for the work carried out for you.

How do I get started?

Have a chat with us and we can explore your needs. It can take up to a month for us to get a suitable employee, as most of the staff get paid monthly in India and need to offer this amount of time for severance – but quite often they start earlier. Together we can look at what you require and get the ball rolling. Initially, as with any new team member, it will take time to get used to your systems. Once over this hurdle, it will be a smooth Journey.

What about checking how things are going?

It is strange not being able to see what’s going on. Don’t fear. You are able to contact your staff member whichever way you prefer – email, Skype etc. Your team member will email you as often as you want for progress updates. The lines are always open.

How knowledgeable are the team members?

All team members are trained by us. We have guidance systems in place. Susan has years of working knowledge you can rely on, and if needed, she knows experts she can call on. We call the IRD if needed. You don’t have to worry.

How secure is all the data being shared?

You have full control over what your team member sees. If you choose to use remote desktop software, then everything is at your end. Using Xero, you can see everything. All our work is done in the office, we do not let anyone take home their laptop.

What if we are not happy with the results?

OSNZ will replace your current staff and hire a new for no additional cost.

Contact us if you have any other questions. Contact Us